Collection Executive Position Available at MARK 1 Services
We are seeking a dedicated Collection Executive to join our team at MARK 1 Services. This role involves conducting professional outbound collection calls, delivering exceptional customer service, and resolving account-related inquiries. We offer a competitive salary package of ₹15,000-20,000 (based on candidate experience and industry background) with excellent career advancement opportunities.
Primary Duties:
Conduct professional outbound calls to recover outstanding loan amounts from customers
Handle customer inquiries, resolve issues, and manage service complaints effectively
Maintain detailed records of all customer communications and ensure timely follow-ups
Deliver accurate information and guidance to customers for effective issue resolution
Achieve designated performance goals and collaborate across departments for complex case management
Candidate Requirements: We require candidates with a minimum 12th grade education and at least 1 year of relevant experience. The successful candidate will handle customer concerns, resolve complaints, and escalate complex matters when appropriate. This position requires availability for a 6-day work week with 9:00 AM to 6:00 PM shift timings.
What We Offer:
Competitive salary range of ₹15,000-20,000 per month
Growth opportunities within the organization
Professional development in the financial services sector
Medical Insurance