Call Center Executive

salary 14,000 - 20,000 /month
company-logo
job companyGrassroots Solutions & Services Private Limited
job location Shivaji Nagar, Central Bangalore, Bangalore
job experienceकस्टमर सपोर्ट / टेलिकलर मध्ये 0 - 6 महिने अनुभव
15 ओपनिंग
full_time फुल टाईम

आवश्यक skills

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12वी पास आणि त्याहून अधिक
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
PAN Card, Aadhar Card

Job चे वर्णन

We are seeking a motivated and professional Call Center Executive to join our team for Grassroots Solutions & Services Private Limited in Bangalore at our Shivaji Nagar, Central Bangalore location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.
  • Address customer queries, concerns, and complaints with a problem-solving approach.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely and relevant information to customers to resolve their issues.
  • Work collaboratively with other teams to escalate and resolve complex issues.
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 0.5 years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

इतर details

  • It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 6 months of experience.

More about this Call Center Executive job

  1. What is the eligibility criteria to apply for this Call Center Executive job?
    Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹20000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
  3. How many working days are there for this Call Center Executive job?
    Ans: This Call Center Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Call Center Executive job?
    Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., GRASSROOTS SOLUTIONS & SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Call Center Executive role?
    Ans: There is an immediate opening of 15 Call Center Executive at GRASSROOTS SOLUTIONS & SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
  8. What are the timings of this Call Center Executive job?
    Ans: This Call Center Executive job has Day Shift.
Candidates can call HR for more info.
आणखी वाचाdown-arrow

इतर details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sri Mookambika

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