BPO Telecaller

Join our growing team of customer service experts!

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy the challenge of exceeding expectations? If so, we have the perfect opportunity for you!

As a Domestic BPO Agent, you'll play a crucial role in providing exceptional customer service to clients across various industries. You'll be responsible for handling a variety of customer inquiries, from simple questions to complex issues, through various channels including phone calls, emails, and live chat.

Key Responsibilities:

• Customer Interaction: Efficiently handle inbound and outbound customer calls, emails, and chat inquiries.

• Issue Resolution: Quickly identify and resolve customer issues, ensuring a positive customer experience.

• Relationship Building: Foster strong customer relationships through empathetic and effective communication.

• Process Adherence: Strictly adhere to company policies and procedures to maintain quality standards.

• Performance Excellence: Consistently meet and exceed performance metrics, including call volume, resolution time, and customer satisfaction.

• Teamwork: Collaborate effectively with team members to achieve shared goals.

What We're Looking For:

• Excellent Communication Skills: Strong verbal and written communication skills in English, Hindi, and at least one regional language.

• Technical Proficiency: Basic computer skills, including proficiency in MS Office.

• Problem-Solving Abilities: A keen eye for detail and a knack for finding solutions to complex problems.

• Adaptability: The ability to thrive in a dynamic and fast-paced environment.

• Positive Attitude: A positive and can-do attitude.

What We Offer:

• Competitive Compensation: A competitive salary package.

• Growth Opportunities: Opportunities for career advancement and professional development.

• Flexible Work Shifts: Flexible work schedules to accommodate your lifestyle.

• Supportive Culture: A supportive and inclusive work environment.

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

1. What is the eligibility criteria to apply for this BPO Telecaller job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹25000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this BPO Telecaller job?
   Ans: This BPO Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Telecaller job?
   Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Telecaller role?
   Ans: There is an immediate opening of 50 BPO Telecaller at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this BPO Telecaller job?
   Ans: This BPO Telecaller job has Rotational Shift.