Bpo Team Leader

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.


• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.


• Log customer interactions and track follow-ups.


• Offer timely and relevant solutions to resolve customer issues.


• Collaborate with team members to escalate and address more complex concerns.


• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 0 - 2 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be 12वी पास आणि त्याहून अधिक and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 दरमहा + इनसेन्टिव्ज that depends on your interview. It's a फुल टाईम job in Pune.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 5 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., EMPERIA GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 10 Bpo Team Leader at EMPERIA GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.