AR Caller

We are looking for a AR Caller to join our client based out of Bangalore. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to US Healthcare. The role offers ₹22000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

• Handle inbound and outbound calls related to healthcare services.

  Service customers seeking support with their monthly healthy benefit package.

  This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.

  Customers will seek help with replacement cards, balance checks, and contact information updates.

  Successful associates can distinguish varying levels of customer complexity & communicate effectively.

  Ensure compliance with HIPAA and other healthcare regulations.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Interested candidates can call on 6361532602 / 9845162196 or email us at uma@personalnetworkindia.com

•NOTE: Refer to your friends and Groups

• It is a Full Time कस्टमर सपोर्ट / टेलिकलर job for candidates with 6 months - 3 years of experience.

More about this AR Caller job

1. What is the eligibility criteria to apply for this AR Caller job?
   Ans: The candidate should be ग्रेजुएट आणि त्याहून अधिक and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹32000 दरमहा that depends on your interview. It's a फुल टाईम job in Bangalore.
3. How many working days are there for this AR Caller job?
   Ans: This AR Caller job will have 5 working days.
4. Are there any charges applicable while applying or joining this AR Caller job?
   Ans: No, there is no fee applicable for applying this AR Caller job and during the employment with the company, i.e., Personal Network.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this AR Caller role?
   Ans: There is an immediate opening of 50 AR Caller at Personal Network
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this कस्टमर सपोर्ट / टेलिकलर job.
8. What are the timings of this AR Caller job?
   Ans: This AR Caller job has Night Shift.