Counter Sales position involves directly interacting with customers at a point-of-sale to process transactions, provide product information, and ensure customer satisfaction. Key responsibilities include greeting customers, answering inquiries, demonstrating products, handling payments, and maintaining a clean and organized sales area. Strong communication, product knowledge, and customer service skills are essential for success in this role.
Key Responsibilities:
Customer Interaction:
Greeting customers, understanding their needs, and providing assistance with product selection.
Sales Transactions:
Processing payments accurately and efficiently, handling cash, credit cards, and other forms of payment.
Product Knowledge:
Possessing in-depth knowledge of products and services to effectively answer customer questions and recommend solutions.
Order Management:
Taking orders, processing them accurately, and ensuring timely delivery or pick-up.
Customer Service:
Addressing customer complaints, resolving issues, and ensuring a positive experience