Operation Manager

Job Title: Salon Operations Manager (Back-End & Client Coordination)
Location: Malviya Nagar Delhi
Employment Type: Full-Time
Experience Required: Minimum 1.5- 2 years in operations/administrative or customer service roles

Job Summary:

We are looking for a highly organized and proactive Salon Operations Manager to oversee and manage daily backend operations of our salon. The ideal candidate will be responsible for handling client calls and messages, managing appointment schedules, performing data entry, filing, and providing end-to-end administrative support to ensure the smooth functioning of salon services.

Key Responsibilities:

• Handle all incoming salon calls, messages, and WhatsApp queries professionally and promptly.

• Schedule and manage client appointments, ensuring optimal time management for staff and customer satisfaction.

• Maintain accurate records of appointments, client history, and feedback.

• Perform data entry of daily reports, client details, inventory, and service records.

• Manage filing systems (digital and physical) to ensure quick and secure access to necessary documents.

• Assist with staff coordination, attendance tracking, and duty scheduling.

• Support with backend operations such as stock ordering, billing checks, and coordination with vendors.

• Generate daily/weekly/monthly reports as required by the management.

• Implement and maintain standard operating procedures for office and salon processes.

• Provide general administrative and managerial support to ensure efficient operations.

Requirements:

• Proven experience in operations, administration, or customer service (experience in the salon/spa industry is a plus).

• Excellent communication skills in English and Hindi.

• Proficient in using MS Office, Excel, Google Sheets, and Instagram, Whatsapp Business.

• Strong multi-tasking ability and attention to detail.

• Good time management and ability to handle pressure in a fast-paced environment.

• Problem-solving attitude with a client-first approach.

• Well-groomed and professional demeanor.

Benefits:

• Opportunity to grow within a reputed salon brand

• Friendly and supportive work environment

• It is a Full Time बॅक ओफिस / डेटा एन्ट्री job for candidates with 1 - 2 years of experience.

More about this Operation Manager job

1. What is the eligibility criteria to apply for this Operation Manager job?
   Ans: The candidate should be डिप्लोमा आणि त्याहून अधिक and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 दरमहा that depends on your interview. It's a फुल टाईम job in Delhi.
3. How many working days are there for this Operation Manager job?
   Ans: This Operation Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operation Manager job?
   Ans: No, there is no fee applicable for applying this Operation Manager job and during the employment with the company, i.e., SUNNYHAIRPORT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operation Manager role?
   Ans: There is an immediate opening of 2 Operation Manager at SUNNYHAIRPORT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this बॅक ओफिस / डेटा एन्ट्री job.
8. What are the timings of this Operation Manager job?
   Ans: This Operation Manager job has 10:00 AM - 07:00 PM timing.