Job Responsibilities:
Accurate Data Entry:
Enter, update, and manage data in internal systems and spreadsheets with high attention to detail.
Excel-Based Data Management:
Use VLOOKUP, HLOOKUP, and Pivot Tables to organize, validate, and analyze data for reporting and insights.
Data Verification & Cleaning:
Regularly audit data for accuracy and completeness; correct errors as identified.
Basic Data Reporting:
Create and update daily/weekly/monthly reports as required by the team or management.
Document Management:
Maintain and organize files, ensuring quick retrieval and secure storage of sensitive data.
Calling Support (as needed):
Make or receive follow-up calls to vendors, clients, or employees regarding pending information, document submissions, or clarifications.
Update records post-call and maintain clear communication logs.
Coordination with Teams:
Collaborate with other departments (HR, Operations, Admin) to collect and verify required data.
Confidentiality and Compliance:
Maintain confidentiality of all information and follow data protection policies.
Time and Task Management:
Handle multiple tasks efficiently and meet deadlines without compromising quality.
Proficient in Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Tables)
Good verbal communication skills (for calling support)
Basic knowledge of data management tools
Fast and accurate typing speed
Strong organizational and multitasking abilities
Familiarity with MS Office (Word, Outlook)
Willingness to take on support calls as needed