Job Description:
Job Title : IT Support Executive(Immediate Joiner)
Experience : 6 months to 1 year
Company Name: India Internets (Alliance Web Solution Pvt Ltd)
Location: Noida Sector 64
Looking for Delhi NCR Candidates Only
Send your resume to hr@indiainternets.com OR send your resume at 9999508919 (WhatsApp only)
Job Description:
Invoice Generation: Prepare and issue accurate invoices to clients on a regular basis.
Renewal Reminders: Monitor client contract timelines and proactively send reminders for upcoming renewals.
Payment Follow-up: Follow up with clients on pending payments and ensure timely collections.
Client Telephonic Support: Address client queries and concerns over the phone, providing clear, courteous, and solution-focused assistance.
Diagnose and troubleshoot Email and Web Hosting issues.
Escalate complex problems to higher-level support or development teams when necessary.
Help in installation of Email for client via Phone, Email or Any Desk
Key Skills & Qualifications:
Open to graduates from any field except BTech.
Strong communication skills over phone and email.
Proficiency in Google Drive, Microsoft Word, and Excel.
Prior experience in a client-facing or service-oriented role is an advantage