Company: Mateo Financial
Location: Dwarka Sec- 7, Delhi
Experience Level: 0-6 months
About Mateo Financial:
Mateo Financial is a rapidly growing financial services company dedicated to providing innovative and accessible loan solutions to our customers. We leverage technology to streamline our processes and offer a seamless experience. We are looking for a highly motivated and detail-oriented Backend Operations Executive to join our dynamic loan department team.
Role Overview:
The Backend Operations Executive will be a crucial part of our operations team, responsible for the efficient and accurate execution of various backend processes related to loan applications and disbursals. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities and KRAs (Key Result Areas):
Login & Application Processing:
Accurate and timely logging of new loan applications into the system.
Verifying completeness of application forms and supporting documents.
Initiating and tracking the preliminary stages of the loan application lifecycle.
Ensuring data integrity and accuracy during the initial input phase.
Disbursal Operations:
Processing loan disbursals accurately and efficiently, adhering to company policies and regulatory guidelines.
Verifying all conditions precedent to disbursal are met.
Coordinating with internal teams (e.g., credit, finance) to ensure smooth disbursal processes.
Monitoring and tracking disbursal statuses to ensure timely completion.
Email Writing & Communication:
Composing clear, concise, and professional emails to internal stakeholders, customers, and partners regarding loan application status, documentation requirements, and disbursal updates.
Responding to queries and providing necessary information via email in a timely manner.
Maintaining organized email communication records.
Skills & Qualifications:
Proven experience in backend operations, preferably within a financial services or lending environment. (Freshers with strong analytical skills and a willingness to learn may also be considered).
Excellent data entry and accuracy skills.
Strong written and verbal communication skills, with a focus on professional email etiquette.
High level of attention to detail and accuracy.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
What Mateo Financial Offers:
Opportunity to work in a dynamic and growing financial services company.
A supportive and collaborative work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
To Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.