Trace defaulters and absconding borrowers using online databases, social media, and field networks.
Conduct detailed background checks to identify current location and contact information.
Coordinate with the collections and legal teams for follow-ups and recovery action.
Maintain accurate tracking reports of traced customers.
Use skip tracing tools, CRM systems, and field inputs effectively.
Ensure timely reporting and compliance with regulatory norms.
Skills Required:
Strong investigative and analytical skills
Proficiency in online research tools
Good communication and coordination abilities
Knowledge of NBFC collection processes and field recovery norms