We are seeking a dynamic and proactive Assistant Manager – Operations to support day-to-day operational excellence and ensure seamless execution across all processes. The ideal candidate will be responsible for supervising operational activities, ensuring compliance with safety standards, monitoring inventory and cost control, and coordinating with internal and external stakeholders.
Ensure continuous presence in the customer area during shift hours to maintain service standards and address any operational issues.
Drive the implementation of all operational processes and ensure team compliance with set protocols and guidelines.
Escalate critical concerns or service gaps promptly to the Unit Head for immediate resolution.
Supervise security procedures, including frisking operations, to maintain the safety and security of the property.
Manage and oversee day-to-day team tasks, ensuring all work is completed effectively as per instructions and timelines.
Monitor and maintain Cost of Goods Sold (COGS) within defined purchase parameters to control expenses.
Conduct regular checks on operational KPIs, analyze performance data, and initiate corrective actions where necessary.
Oversee inventory management processes for both consumable and non-consumable items, ensuring accuracy and availability.
Coordinate with internal departments and external stakeholders to streamline operations and resolve issues efficiently.
Bachelor’s degree in business administration, Hospitality, or related field.
2-4 years of experience in operations or a supervisory role, preferably in retail, hospitality, or facility management.
Strong leadership and team management skills.
Excellent communication and problem-solving abilities.
Proficiency in inventory and cost control systems.
Ability to work under pressure and handle multiple priorities.
Operational Excellence
Decision Making & Problem Solving
Team Coordination
Stakeholder Management
Cost & Inventory Control
Attention to Detail
Safety and Compliance Awareness
Location - Mumbai - Andheri West.
Shift - Day Shift
Interested Candidate can contact via -
Phone - 7708390529
Name - Ms. Sneha ( HR )