Supervise and coordinate the activities of warehouse staff, including loaders, pickers, packers, and forklift operators.
Monitor receiving, storage, and dispatch of goods to ensure accuracy and efficiency.
Implement and enforce standard operating procedures (SOPs) for warehouse operations.
Ensure proper inventory management, including stock rotation (FIFO/FEFO), stock counting, and reconciliation.
Maintain warehouse layout and ensure optimal utilization of space.
Track and report daily, weekly, and monthly KPIs (inbound, outbound, productivity, accuracy, etc.).
Ensure compliance with safety, security, and hygiene standards within the warehouse.
Coordinate with procurement, logistics, and sales teams to ensure smooth operations.
Handle team scheduling, shift planning, and attendance management.
Train, mentor, and evaluate warehouse staff to improve performance and efficiency.
Troubleshoot operational issues and provide timely resolutions.