We are seeking an experienced Logistic Manager to handle our day-to-day logistics operations. The ideal candidate will be responsible for accurate order entry, status tracking, label generation, courier coordination, and dispatch execution. This role is critical in ensuring on-time delivery and smooth communication between the operations team and courier partners.
Perform accurate daily entry of incoming customer orders into the order management sheet.
Thoroughly verify each order before processing to ensure correctness.
Enter shipment details into the courier panel and assign the appropriate shipping partner.
Generate shipping labels and ensure proper tagging of all parcels.
Track each shipment and update delivery status in the records.
Coordinate with courier partners for timely pickups and deliveries.
Communicate tracking details and order status to internal teams (sales, customer support, backend).
Maintain courier-wise records and resolve any delivery-related issues.
Generate invoices and attach them properly with each order.
Ensure that all items are packed securely and dispatched on time.
Maintain daily dispatch logs and records for audit and tracking purposes.
Strong computer proficiency is a must (Excel, Google Sheets, and courier portals like Delhivery, Shiprocket, etc.)
Excellent coordination and follow-up skills
Attention to detail and time management
Ability to handle pressure and resolve courier/delivery escalations professionally
Good communication in Hindi and basic English