Director of Fulfillment: Job Description, Salary + TipsA Fulfillment Associate is responsible for processing customer orders efficiently and accurately, from picking and packing items to shipping them out. They work in a warehouse environment, often utilizing equipment like forklifts and pallet jacks, to manage inventory, prepare orders for shipment, and ensure timely delivery.
Key Responsibilities:
Order Processing:
Receiving, processing, and fulfilling customer orders accurately and efficiently.
Inventory Management:
Maintaining accurate inventory records, tracking stock levels, and assisting with restocking.
Picking and Packing:
Selecting items from inventory based on order details, packaging them securely, and preparing them for shipment.
Shipping and Delivery:
Coordinating with shipping carriers, preparing shipping documentation, and tracking orders to ensure timely delivery.
Equipment Operation:
Utilizing equipment like forklifts, pallet jacks, and other machinery for material handling and order fulfillment.
Safety and Compliance:
Adhering to safety guidelines and company policies within the warehouse environment.
Communication:
Collaborating with team members, communicating with shipping providers, and potentially addressing customer inquiries related to order fulfillment.