Managing Staff
Finding new ways to improve the store
Meeting customer demand
Managing stock levels and making key decisions about stock control
Analyzing sales figures and forecasting future sales volumes to maximize profits
Using information technology to record sales figures and for data analysis and forward planning
Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organizing training and development
Making sure that customer service and health and safety are met
Responding to customer complaints and comments
Promoting the organization locally by liaising with local schools
Attending and chairing meetings
Maintaining awareness of market trends in the retail industry
Initiating changes to improve the business
Skills:
Excellent communication skills
Good organization skills
Good interpersonal skills
Good time keeper
Can multitask
Critical Thinking
Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
Service Orientation – Actively looking for ways to help people.
Good Listener