Job Responsibilities:
Arrange indents from vendors/customers and share details with the concerned group.
Coordinate with the fleet team for vehicle details and update the relevant branch.
Share daily placement status in the WhatsApp group early in the morning.
Address and resolve all daily operational queries.
Brief brokers/transporters on company SOPs before vehicle placement, ensuring clarity on policies (e.g., no claims in seal cases).
Send email updates in case of delays, overloading, detention, etc.
Ensure receipt of all weight slips before updating manual documents.
Prepare and share MIS reports for contractual clients.
Conduct market visits as required to identify new vendors and customers.
Check and monitor branch-wise vehicle availability reports.
Update NCR contractual clients promptly on any delays or breakdowns to prevent freight deductions.