Coordinate daily dispatch activities and ensure timely delivery of products to clients.
Prepare and maintain accurate dispatch documents including invoices, delivery challans, gate passes, and transport records.
Schedule pickups and deliveries with transport agencies and ensure vehicle availability.
Verify product packaging and labeling according to standards before dispatch.
Maintain inventory levels and update dispatch records in the system (ERP/SAP/Tally).
Communicate with the warehouse, production, and sales teams for order readiness.
Track shipments and update customers or internal teams on delivery status.
Handle dispatch-related queries and resolve issues with transporters or delivery partners.
Ensure compliance with safety, legal, and quality standards during loading/unloading.
Generate daily, weekly, and monthly dispatch reports.