Schedule and dispatch drivers or field teams to customer locations based on urgency and operational needs.
Monitor field personnel’s routes and progress, providing updates and support as required.
Receive incoming calls or service requests and prioritize them by urgency.
Maintain detailed logs and records of dispatch activities, calls handled, and routes assigned.
Reroute or reschedule services proactively in response to delays or issues.
Communicate effectively with customers and field staff to provide timely updates and ensure satisfaction.
Follow safety, compliance, and organizational dispatch policies at all times.
CONTACT PERSON : DIKSHA (8368843257)