We are seeking a dynamic and highly organized Center Manager with a Master’s degree in Human Resources to oversee front desk operations and ensure an excellent first point of contact for clients, visitors, and staff. This role combines strong administrative, communication, and people management skills with a professional HR approach to service delivery and team coordination.
________________________________________
Key Responsibilities:
Front Desk Operations
•	Manage day-to-day front desk functions including reception, visitor handling, and call management.
•	Ensure the front desk area is welcoming, organized, and efficiently run at all times.
•	Supervise appointment scheduling and maintain calendars for clinical and administrative staff.
Client and Visitor Interaction
•	Greet and guide patients, clients, and visitors with warmth and professionalism.
•	Address queries, concerns, or feedback in a timely and courteous manner.
Administrative Coordination
•	Oversee front desk staff (if applicable), including training, scheduling, and performance tracking.
•	Maintain accurate records of appointments, payments, and communications.
•	Liaise with internal departments to ensure smooth coordination and information flow.
HR-Aligned Functions
•	Apply HR principles to enhance front desk operations and staff interactions.
•	Assist with onboarding new administrative/front desk staff.
•	Help uphold professional standards, staff morale, and workplace culture.
Technology and Systems
•	Use and manage scheduling software, communication tools, and documentation platforms.
•	Ensure proper handling and confidentiality of client data and documentation.
________________________________________
Required Qualifications and Skills:
•	Master’s degree in Human Resource Management or a related field.
•	Minimum [X] years of experience in front desk, reception, or administrative roles (preferably in healthcare, hospitality, or service-oriented sectors).
•	Exceptional communication and interpersonal skills.
•	Proficient in MS Office, scheduling tools, and general office equipment.
•	Strong leadership, organizational, and multitasking abilities.
•	Fluent in English, Kannada