Customer Service
Greet and seat guests politely.
Present menus and explain daily specials or recommendations.
Take accurate food and beverage orders.
Serve food and drinks promptly and professionally.
Check on guests during meals to ensure satisfaction.
Handle complaints politely and resolve issues quickly.
Order & Billing
Enter orders correctly into POS system.
Communicate with kitchen and bar staff clearly.
Serve dishes in the correct order and as per standards.
Present and process bills accurately.
Handle cash, card, or digital payments securely.
Cleanliness & Organization
Set up tables with cutlery, glasses, and condiments.
Clear used dishes and maintain table cleanliness.
Keep service area, trays, and equipment neat.
Follow hygiene and food safety guidelines.
Teamwork
Support fellow waiters and kitchen staff during busy hours.
Assist in opening and closing duties (table setting, cleaning, restocking).
Follow instructions from supervisors and managers.
Professionalism
Maintain a neat, presentable appearance.
Provide service with courtesy, patience, and a positive attitude.
Promote restaurant offers, upsell menu items, and enhance customer experience.