The waiter/waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.
Key Responsibilities:
Greet customers warmly and assist them in finding seats.
Present menus and provide detailed information on menu items when asked.
Take accurate food and beverage orders and relay them to the kitchen or bar.
Serve food and drinks promptly and professionally.
Ensure tables are clean, tidy, and properly set up before and after each service.
Handle billing, payments, and receipts accurately.
Maintain high standards of hygiene and customer satisfaction.
Respond efficiently to customer requests or complaints.
Work as part of a team to ensure smooth restaurant operations.