Greet and welcome guests warmly when they arrive. Shine
Present the menu, describe specials, and be knowledgeable about the offerings (food, beverages, possibly unique items like sourdough) so as to answer customer queries. Shine
Take food and drink orders accurately and promptly. Shine+1
Enter orders properly into the POS / billing system; coordinate with kitchen/bar staff. Jobhai+1
Serve food and drinks to guests with attention to presentation and timing. Shine+1
Check in with customers during their meal to ensure satisfaction; handle special requests, complaints, or issues gracefully. Shine
Maintain cleanliness and hygiene: tables, dining area, service stations, utensils, etc.