The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure smooth service, profitability, and customer satisfaction. This includes managing staff, monitoring inventory, ensuring compliance with health and safety regulations, and delivering excellent customer service.
Oversee daily restaurant operations and ensure high-quality service.
Monitor dining areas, kitchen, and bar to ensure cleanliness and organization.
Maintain inventory and place orders for food, beverages, and supplies.
Ensure compliance with food safety, hygiene, and health regulations.
Resolve staff conflicts and ensure high morale and productivity.
Ensure excellent guest satisfaction by handling complaints promptly and professionally.
Engage with customers and maintain a welcoming atmosphere.
Monitor customer feedback and implement improvements as needed.
Monitor sales and control costs to meet financial targets.
Prepare reports on sales, labor, and inventory.
Assist in budgeting, forecasting, and revenue growth strategies.
Proven experience as a restaurant manager or in a similar hospitality role.
Strong leadership and people management skills.
Excellent communication and customer service abilities.
Good understanding of restaurant operations, financials, and food safety standards.
Proficiency with POS systems and MS Office; familiarity with restaurant software is a plus.
High school diploma or equivalent; degree in Hospitality or Business is preferred.