🏢 Company: Impresario
📍 Positions: Captain / Senior Captain
📂 Department: Operations – Service
👤 Reports to: Restaurant Manager
Job Summary:
Responsible for supervising a designated section, ensuring guests receive prompt, high-quality service, and leading the service team during operations.
Key Responsibilities:
Supervise and guide stewards and senior stewards.
Greet guests, take orders, and ensure accurate billing.
Maintain menu and beverage knowledge.
Ensure service standards and guest satisfaction.
Train team members on service excellence and upselling.
Coordinate with kitchen and bar for smooth order execution.
Skills & Requirements:
Excellent communication and leadership skills.
Strong knowledge of F&B service and POS systems.
2–4 years of experience in a similar role.
Job Summary:
Acts as shift in-charge, ensuring smooth operations across sections, maintaining service quality, and mentoring captains and stewards.
Key Responsibilities:
Oversee daily floor operations and assign duties.
Ensure consistent service quality and guest satisfaction.
Manage reservations, seating, and guest flow.
Handle VIP guests and special service requirements.
Support Restaurant Manager in meeting sales and service goals.
Conduct pre-shift briefings and team coordination.
Skills & Requirements:
Strong leadership and organizational abilities.
Excellent guest-handling and problem-solving skills.
Knowledge of cocktails, wines, and food pairings preferred.
Minimum 1–2 years of F&B experience with 1–2 years as Captain.
📧 Email: jyothi.s@jonesrecruitzo.com
📱 Phone: 93648 95027