Supervise and guide the service team to ensure smooth restaurant operations.
Greet guests, take feedback, and ensure exceptional guest satisfaction.
Coordinate with the kitchen and service team for accurate and timely order delivery.
Ensure adherence to brand service standards, grooming, and hygiene protocols.
Train and mentor new stewards and service staff.
Handle guest complaints or special requests with professionalism.
Monitor table setup, cleanliness, and readiness before service hours.
Assist in billing and cashiering operations when required.
Support in stock checks of service items and requisitioning supplies.
Ensure closing duties are completed and service reports are updated.