Key Responsibilities
Customer Service:
Greeting guests, providing information about menu items and specials, and taking orders accurately.
Order and Payment Processing:
Operating the cash register, accurately handling cash and credit card payments, and ensuring correct order placement.
Food and Beverage Preparation:
Following recipes, preparing food and drinks according to company standards, and maintaining quality and consistency.
Cleanliness and Hygiene:
Maintaining a clean and sanitary work environment, including equipment and dining areas, and adhering to all food safety and hygiene protocols.
Stocking and Replenishment:
Stocking workstations with supplies and ingredients, and assisting with inventory and receiving deliveries.
Teamwork:
Collaborating with other team members and supervisors to ensure smooth operations and efficient service.
Problem-Solving:
Addressing customer complaints and issues in a professional manner.