Customer Service: Warmly greet guests, take accurate orders (using POS), answer questions, and handle complaints professionally.
Food & Beverage Prep: Prepare items to standard recipes, ensuring quality, portion control, and adherence to food safety/hygiene rules (e.g., operating espresso machines if applicable).
Order Fulfillment: Assemble orders accurately, package them, and serve food/drinks promptly.
Cash Handling: Process payments (cash, card), provide change, and balance cash registers.
Cleanliness & Maintenance: Keep service areas, kitchen, dining spaces, and equipment clean and stocked; follow sanitation guidelines.
Teamwork: Collaborate with colleagues, assist with training, and support smooth operations.
Inventory Support: Restock ingredients and supplies as needed.