Trainer
Location - Coimbatore , Ram Nagar
Experience - 2.5 Years Min
Salary - 4.5 LPA
Conducting product and process training at all levels – telecallers/teamleader/managers.
Conducting quality and training session whenever required.
Managing a team of Quality officers.
Ensuring that the feedback and report on quality are shared with Team leaders on a regular basis to understand the gap.
Conducting quality and training sessions whenever required.
Ensuring that the training modules get updated on timely basis.
Maintaining various reports like quality scores – Weekly & Monthly scores.
Conducting motivational training for the team to enhance performance.
Ensure effective, consistent communication with managers, peers and other resource groups.
Regards
Monika
monika@nazvhr.com