Company: VASP Infotech
Location: Chandni Chowk, Kolkata
Job Type: Full-Time
Experience: 0–3 Years
Salary: 10K-12K
Industry: IT / Software / Digital Solutions
VASP Infotech is a growing IT solutions provider specializing in tech-enabled surveillance, automation and communication solutions. We are looking for dynamic and result-oriented Telecallers/Telesales Executives to join our team and contribute to our sales growth and customer engagement.
Make outbound calls to potential customers to introduce and sell VASP Infotech’s services/products.
Follow up on leads generated through various marketing campaigns.
Explain the features and benefits of the services offered.
Understand customer requirements and provide suitable solutions.
Maintain a database of customer information and follow-up regularly.
Achieve daily, weekly, and monthly targets for calls and conversions.
Handle customer queries and resolve issues efficiently.
Coordinate with the sales and marketing teams for lead conversion.
Excellent communication and interpersonal skills.
Ability to handle rejection and stress in a fast-paced environment.
Confident, enthusiastic, and persuasive.
Basic understanding of IT services/products is a plus.
Proficiency in Hindi, or any regional language as required.
Minimum 12th pass / Graduate in any discipline.
Prior experience in telecalling, telesales, or customer service is preferred but not mandatory.