Outbound Calling:
Contact existing and potential customers to promote and sell Vritti Solutions' IT, media, and digital marketing services.
Lead Generation:
Generate promising leads for the company's outside sales team to pursue further.
Inbound Call Handling:
Address incoming calls from interested customers, providing information about products and services and converting inquiries into sales.
Customer Service:
Handle customer issues, provide excellent customer service, and build strong relationships with clients.
Sales Process:
Persuade customers to purchase products or services, process their purchase orders accurately, and upsell or cross-sell offerings.
Record Keeping:
Maintain accurate records of all customer interactions, sales, and purchase orders.