We are looking for a Telesales executive ICICI Prudential Life Insurance candidate. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹16000 - ₹22000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. Freshers can apply. Candidate should be able to read, write and understand English.
Candidate should be okay with working into sales.
Candidates must be open to a 6 days working week during the Day shift.
Interested can call on + 919168566819