We are looking for an experienced and results-oriented TeleCaller Executive to handle inbound and outbound sales calls, build strong customer relationships, and achieve monthly sales targets. The ideal candidate will have at least 2 years of telecalling experience, excellent communication skills, and a proven ability to convert leads into successful sales – all while working from the office (no field visits).
● Make outbound sales calls to potential and existing customers to promote skincare and personal care products.
● Handle inbound calls, respond to customer inquiries, and provide accurate product information.
● Identify customer needs, pitch suitable products, and close sales over the phone.
● Maintain and update customer databases (CRM) with accurate call and sales records.
● Achieve daily, weekly, and monthly sales targets consistently.
● Build and maintain strong customer relationships to encourage repeat business.
● Work closely with the sales and operations team to ensure smooth order processing and delivery.
● Provide feedback; on customer preferences, buying trends, and competitor activities.
● 1 - 2 years of telecalling or customer care experience (FMCG, skincare, or personal care product sales preferred).
● Strong persuasion, negotiation, and closing skills.
● Excellent verbal communication in Hindi and basic English; clarity and professionalism in tone.
● Good knowledge of handling CRM tools and maintaining sales records.
● Target-driven with a positive and energetic attitude.
● Ability to work independently and in a team environment.