Niva Bhupa Health Insurance Company
Des : Telesales Officer
Ctc : 4 lpa
Key Responsibilities:
Contacting Customers: Initiating calls to both potential and existing customers to promote products or services.
Product Knowledge: Developing a thorough understanding of the company's offerings to effectively communicate their benefits.
Persuasive Communication: Utilizing strong communication and sales techniques to convince customers to make a purchase.
Handling Inquiries: Answering customer questions, addressing concerns, and providing information about products and services.
Order Processing: Accurately recording and processing customer orders and payment information.
Relationship Building: Developing rapport with customers to foster long-term relationships and encourage repeat business.
Meeting Sales Goals: Achieving or exceeding assigned sales targets and quotas.
Maintaining Records: Updating customer information and tracking sales data in company systems.
Following Up: Conducting follow-up calls to nurture leads and close sales opportunities.
Customer Service: Providing excellent customer service, handling complaints, and resolving issues effectively.
Collaboration: Working with other sales team members and other departments to support sales efforts.