A telesales job involves using the telephone to sell products or services to customers. Telesales representatives contact potential and existing customers, explain the benefits of products, answer questions, and ultimately close sales. They also handle customer inquiries and maintain records of interactions.
Key responsibilities of a Telesales Representative:
Contacting Customers: Making outbound calls to potential and existing customers to promote products or services.
Providing Information: Explaining product features, benefits, and pricing to customers.
Answering Questions: Addressing customer inquiries and concerns related to products and services.
Closing Sales: Persuading customers to make purchases and finalize sales transactions.