Handle inbound and outbound calls, emails, and inquiries from prospective customers.
Explain project details, amenities, pricing, and other relevant information to clients.
Generate and qualify leads through cold calling, online platforms, and referrals.
Maintain and update the CRM database with accurate client information.
Schedule site visits and coordinate with sales team for client meetings.
Follow up with leads to nurture interest and convert them into prospects.
Share marketing materials, project brochures, and presentations with clients.
Support sales team in preparing proposals and documentation.
Build and maintain positive relationships with potential clients to ensure customer satisfaction.
Provide feedback to management regarding customer queries, trends, and requirements.