Full job description
Company Summary
Dcodetech IT Industrial Training is an ISO 9001: 2015 Certified Organization. Dcodetech’s focus is on providing advanced training and certifications in all technologies. We provide training for .NET, JAVA, PHP, IOS,ETHICAL HACKING, CYBER SECURITY, FORENSIC SCIENCE and ANDROID etc.
We are connected with more than 500+ industries and 150+ institutes across the globe. Dcodetech, a leading IT Training provider, provides training methodologies and real-time learning experience to deliver integrated learning solutions. Our institute also offers a wide range of IT career courses.
Please note: This opportunity is open only to candidates based in Navi Mumbai, Thane, or Mumbai. Applicants from other locations will not be eligible.
Position : Telesales
Work Location : Thane , MH
Key Responsibilities :
Make outbound calls to potential customers to promote products/services
Handle inbound queries and provide accurate information
Follow up on leads and maintain a customer database
Achieve daily/weekly/monthly targets for calls and conversions
Build rapport with customers and ensure high levels of satisfaction
Record call outcomes and update CRM systems
Collaborate with sales and marketing teams for campaign execution
Handle objections and resolve customer concerns professionally
Required Experience & Skills:
6 month –2 years of experience as a telesales or in a similar role
Strong verbal communication in [insert relevant languages, e.g., English, Hindi, Marathi]
Familiarity with CRM tools and call tracking systems
Ability to handle high call volumes and meet targets
Persuasive and confident with excellent listening skills
Qualifications:
Minimum: High School Diploma or equivalent
Preferred: Bachelor's degree in any discipline
Growth Opportunities:
Performance-based incentives
Career progression into sales, customer service, or team lead roles
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person