Make outbound calls to potential and existing customers to promote personal loan products.
Understand customer financial requirements and suggest suitable loan options.
Explain loan features, eligibility criteria, interest rates, documentation, and approval process.
Follow up on leads generated through marketing campaigns, references, and inquiries.
Maintain accurate records of customer interactions and sales activities in the CRM.
Ensure compliance with all company and regulatory policies during customer interactions.
Build and maintain long-term customer relationships for repeat business and referrals.