Department: Marketing / Patient Services
Location: Kompally
Job Type: Full-time
Reports To: Marketing Manager / Business Development Manager
She should also be skilled at addressing cost concerns tactfully and ensuring patients visit the center for consultations.
Key Responsibilities
Handle inbound and outbound calls related to fertility and gynecology services.
Provide clear, accurate, and reassuring information about doctors, treatments, and success rates.
Address cost-related queries with confidence and build trust in our value-based treatment approach.
Convert leads into confirmed patient appointments and ensure walk-ins.
Maintain daily call reports, follow-ups, and conversions.
Communicate with patients in a caring, empathetic, and professional manner.
Work closely with the marketing and clinical team to achieve monthly conversion targets.
Minimum 2 years telecalling experience (hospital or fertility center preferred).
Excellent communication, persuasion, and negotiation skills.
Strong ability to handle sensitive infertility queries with empathy.
Confidence in managing cost-related discussions and reassuring patients.
Immediate joiner preferred.
Female candidates only.
Background in healthcare, hospital, diagnostics, or wellness sector
Knowledge of medical terminology and healthcare procedures
9:30am to 6:00 pm