We are looking for a Telecalling to join our team Company. The role involves calling on databases, With a collaborative environment and growth opportunities, the position offers a good salary.
Key Responsibilities:
Sales and lead generation:
Make outbound calls to prospective and existing customers to promote products, explain features, and generate leads.
Customer service:
Handle inbound calls to provide information, answer customer questions, and resolve issues.
Call management:
Follow scripts, manage high call volumes, and use telephone equipment or automated dialing systems.
Data management:
Maintain accurate records of customer interactions, update customer information, and document feedback in a database or CRM system.
Reporting:
Provide call analysis and observations to team leads and follow organizational guidelines and policies.