We are looking for a motivated and results-driven Telecalling Executive to join our team. The role involves making outbound calls to potential and existing customers, explaining products/services, answering queries, and ensuring customer satisfaction while achieving set targets.
Make outbound calls to prospective customers to generate leads or sales.
Handle inbound calls and respond to customer queries in a professional manner.
Explain product/service details, offers, and benefits to customers clearly.
Maintain customer database with accurate and up-to-date information.
Follow up on leads and ensure proper closure of sales opportunities.
Achieve daily/weekly/monthly call and sales targets.
Maintain positive customer relations and ensure customer satisfaction.
Report daily activities and outcomes to the team leader/manager.