Make outbound calls to prospective customers to introduce and promote products/services.
Handle inbound customer inquiries, providing accurate information and resolving issues promptly.
Maintain and update customer databases with detailed and accurate information.
Follow up on leads and conduct research to identify potential prospects.
Achieve daily and monthly call and lead targets.
Provide feedback on customer interactions to improve products/services.
Collaborate with the sales and marketing teams to refine outreach strategies.