We are looking for an enthusiastic and customer-focused Telecaller to handle inbound and outbound calls for our tourism packages. The company will provide qualified leads; your job is to engage customers, explain travel packages, and convert inquiries into bookings.
Make and receive calls to/from potential customers.
Explain domestic and international tourism packages in a clear and attractive way.
Follow up on leads provided by the company and maintain regular communication.
Understand customer travel needs and offer suitable packages.
Achieve daily/weekly/monthly targets for calls and conversions.
Maintain records of calls, inquiries, and bookings in the system.
Requirements
Good communication skills in Hindi, Gujarati & English.
Pleasant personality and customer service attitude.
Experience in telecalling or tourism sales preferred (Freshers can apply).
Basic computer knowledge.