Generating Leads:
Telemarketers actively seek out potential customers through various methods, including cold calling and lead generation.
Making Outbound Calls:
They initiate calls to prospective customers, often using a script, to present products or services.
Answering Inbound Calls:
They also handle incoming calls from customers who may have questions, need assistance, or are interested in purchasing.
Providing Product Information:
Telemarketers are expected to have a strong understanding of the products or services they are selling and be able to answer customer inquiries effectively.
Persuasion and Sales:
They must be persuasive and skilled at closing sales, often using techniques like upselling and cross-selling.