📞 Job Description: Telecaller – Loan Recovery/Collection
Location: Bhandup, Mumbai
Shift Timing: Day Shift
Salary: Based on interview performance and prior experience
🔹 Position Overview
We are seeking motivated and confident Telecallers with prior experience in loan recovery or collections (6 months – 1 year). The ideal candidate should be able to handle customer interactions professionally, ensure timely recovery, and maintain positive client relationships.
🔹 Key Responsibilities
Make outbound calls to customers for loan recovery and collections.
Maintain accurate records of customer interactions and recovery status.
Persuade and negotiate with customers to ensure timely payments.
Follow up on pending cases and escalate issues when necessary.
Adhere to company policies and compliance guidelines during calls.
Achieve daily/weekly/monthly recovery targets.
🔹 Required Qualifications
Education: Graduate or 12th Pass.
Experience: 6 months to 1 year in loan recovery/collections.
Strong communication and negotiation skills.
Ability to work under pressure and meet targets.
Basic computer knowledge for maintaining records.
🔹 Benefits
Fixed day shift (no night shifts).
Salary based on interview performance and relevant experience.
Opportunity to grow within the financial services sector.