We are looking for a Telecaller to join our team at Saz Prism Monarch Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹8000 - ₹10000.
Key Responsibilities:
Maintain and organize physical and digital records for easy access and retrieval.
Communicate with relevant teams to clarify data inconsistencies and improve processes.
Verify data accuracy, correct errors and identify irregularities promptly.
Ensure data accuracy and accessibility to facilitate smooth operations.
Generate reports and summaries to aid internal decision-making processes.
Maintain confidentiality of sensitive information at all times.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.
Excellent Communication Skills
Clear, articulate verbal communication in the required language(s)
Ability to listen actively and understand customer needs
Politeness & Courtesy
Ability to remain calm, polite, and respectful under pressure
Friendly tone that builds customer trust
Persuasive Ability
Confident in pitching products/services
Able to handle objections and convince potential clients
Empathy & Patience
Understanding the customer’s perspective
Staying patient even with difficult or irate callers
Positive Attitude
Enthusiastic and self-motivated demeanor
Willingness to help and solve problems
Teamwork
Ability to coordinate and communicate effectively with team members
Willing to share knowledge and support others
Time Management
Handling multiple calls and follow-ups efficiently
Prioritizing tasks to meet daily call targets
Problem-Solving Skills
Ability to think quickly and offer practical solutions during calls
Escalating issues appropriately when necessary
Adaptability
Open to feedback and able to adjust communication style
Comfortable working in a fast-paced environment
Attention to Detail
Accurate data entry and record-keeping
Ensuring follow-up actions are tracked and completed.