Company: APCA (Academy of Professional Culinary & Pastry Arts)
About APCA:
APCA is an esteemed group of Professional Culinary & Pastry Schools with a Pan-Asia presence, offering world-class culinary and pastry education.
Founded in 2010 with our flagship school in Malaysia, APCA has been on an exponential growth trajectory and is expanding its footprint to include countries such as the Philippines, Indonesia, Singapore, Delhi NCR, Mumbai, and Bangalore, and has plans to establish a presence in Thailand and Dubai.
Make outbound calls to potential customers.
Handle inbound calls from existing customers and resolve queries.
Explain products or services to prospects and influence them to purchase or sign up.
Maintain a database of customer information and call records.
Follow up on leads generated through various sources.
Meet daily/weekly/monthly targets for calls and conversions.
Provide accurate and complete information to customers.
Maintain a positive and professional demeanor at all times.