Make outbound calls to potential customers to inform them about products/services.
Handle inbound inquiries and resolve customer queries efficiently.
Maintain a database of customer information and update it regularly.
Follow up on leads and convert them into confirmed sales or appointments.
Maintain call records and submit daily call reports to the supervisor.
Achieve assigned targets and performance metrics.
Provide accurate information about products/services to customers.
Handle customer objections and work towards resolution.
Skills:
Excellent verbal communication skills (in [languages you want, e.g., English/Hindi/Regional languages])
Good listening and problem-solving skills.
Basic computer knowledge (MS Office, CRM tools).
Ability to work under pressure and meet targets.