We are looking for a Telecaller to join our team at Merida Tech Minds Pvt Ltd, Jayanagar Bangalore. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers an in-hand salary of As per company norms and opportunities for growth.
Key Responsibilities:
Ensure that the data remains accurate, accessible, and contributes to smooth operations.
Verify data accuracy, make corrections, and identify irregularities in a timely manner.
Organize and maintain physical and digital records for easy access and retrieval.
Support various administrative tasks when needed to assist other departments.
Generate reports and summaries for internal teams to help in decision-making processes.
Maintain confidentiality of sensitive information at all times.
Make outbound calls to prospective customers and respond to inbound queries professionally.
Explain products or services clearly to clients and handle basic objections.
Maintain a record of calls made and outcomes for reporting and follow-up.
Job Requirements:
The minimum qualification for this role is PUC / Bachelor’s degree with 0-3 years of experience in telecalling or a similar role. The role requires excellent communication skills, attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to working Monday to Saturday during the Day Shift.