Job Title: Telecaller - NRI Segment
Location: Mumbai - Malad West
Job Type: Full-time
Experience Required: Minimum 1 year in handling NRI clients
Make outbound calls to NRI clients and prospects to promote products/services
Explain features, benefits, and offerings in a clear and convincing manner
Maintain a high level of customer engagement and satisfaction
Understand and address NRI customer queries, concerns, and requirements
Maintain and update CRM with accurate client interaction details
Follow up on leads and ensure timely closure
Coordinate with internal teams for client servicing and support
Key Requirements:
Mandatory prior experience in dealing with NRI clients (telecalling, sales, customer service, or relationship management)
Excellent verbal and written communication skills in English
Ability to understand and explain financial or real estate products (as applicable)
Strong interpersonal skills and customer-focused attitude
Proven ability to meet and exceed targets
Comfortable working in different time zones as per NRI client base